FAQ
General
Viewing my notifications
- If you have already register or sign in, next to the Profile Menu is the Notification Menu (displays a bell icon). A red dot means there a new notification.
- Click on the Notification Menu to view notifications.
- To dismiss a notification, click on X icon next to a particular notification.
Register a new account
- Visit the website, and click Sign In. 2. Click on the Register tab. 3. Enter your email, password, and confirm password. Then click Register.
View my user role and region
- In the main navigation, you can see your role and region.
Edit my profile
- If you have already register or sign in, click on the Profile Menu (normal shows you name or email in the top right corner of the page).
- Click on Profile.
- Edit details as needed.
- Click Submit at bottom of the page
Change my password
- If you have already register or sign in, click on the Profile Menu (normal shows you name or email in the top right corner of the page).
- Click on Profile.
- Scroll to the bottom of page and click Password button.
- In the prompt modal, enter new password.
- Click Change password to complete (you will need to login again after changing password).
Request a user role
- If you have already register or sign in, click on the Profile Menu (normal shows you name or email in the top right corner of the page).
- Click on Profile.
- Select role from the dropdown for What user role are you requesting for this account?
- Click Submit at bottom of the page
Search applicants
- If you have already register or sign in, click on the Applicants in the navigation.
- Enter search term input then click Search button (if needed)
- Filter applicants based on options listed on side navigation.
- Click on applicant’s application name to view.
Position
Search for a position
- Click on Search.
- Enter search term input then click Search button
- Filter by positions based on options listed on side navigation.
- Click on position title of your preference.
Filter positions search results
- Click on Positions.
- Enter search term input then click Search button
- Filter positions based on those parameters, by click option below.
Applying for Positions
Please review your recruitment letter for details about application process and deadlines.Apply for a position
- Click on Search.
- Enter search term input then click Search button
- Filter position based on options listed on side navigation.
- Click on position title of your preference.
- Review position details and fill out all required fields.
- Click Apply for Position button.
View my application history
- If you have already register or sign in, click on the Profile Menu (normal shows you name or email in the top right corner of the page).
- Click on Application History.
Withdraw an application
- If you have already register or sign in, click on the Profile Menu (normal shows you name or email in the top right corner of the page).
- Click on Application History.
- On the Application History page, select application you wish to withdraw.
- Click Withdraw at bottom of the page
View application status
- If you have already register or sign in, click on the Profile Menu (normal shows you name or email in the top right corner of the page).
- Click on Application History.
- On the Application History page, view an application’s status in the Status column
Teams
Create a team
Please note that only Incident Commanders, Supervisors, and Administrators can perform this task.- If you have already register or sign in, click on the Teams in the navigation.
- Click on Create a team.
- In the prompt modal, enter appropriate details about team.
- Click Create Team to complete.
Assign an Incident Commander to a team
Please note that only Incident Commanders, Supervisors, and Administrators can perform this task.- If you have already register or sign in, click on the Teams in the navigation.
- In the Teams data table, select the team you wish to assign a IC to by click the team name hyperlink.
- On that team page, click Add a commander.
- In the prompt modal, click Search button in the commander input to search for a person name.
- In the prompt search modal, search and select an person then scroll and click Select Commander.
- Click Submit within the Select a Commander modal to complete.
Remove assigned Incident Commander to a team
Please note that only Incident Commanders, Supervisors, and Administrators can perform this task.- If you have already register or sign in, click on the Teams in the navigation.
- In the Teams data table, select the team you wish to assign a IC to by click the team name hyperlink.
- On that team page, click Add a commander.
- In the prompt modal, click Search button in the commander input to search for a person name.
- In the prompt search modal, search and select an person then scroll and click Remove Commander.
- Click Submit within the Select a Commander modal to complete.
Add a position
Please note that only Incident Commanders, Supervisors, and Administrators can perform this task.- If you have already register or sign in, click on the Teams in the navigation.
- In the Teams data table, select the team you wish to assign a IC to by click the team name hyperlink.
- On that team page, click Add a position.
- In the Add Position page, click Search button in the Position input to search for a person name.
- In the prompt Choose position modal, search and select an position then scroll and click Select Position.
- In the Add Position page, click Add.
Assign an applicant to a position
Change team details
Please note that only Incident Commanders, Supervisors, and Administrators can perform this task.- If you have already register or sign in, click on the Teams in the navigation.
- In the Teams data table, select the team you wish to assign a IC to by click the team name hyperlink.
- On the side navigation, click Update team details.
- In the prompt modal, update team details as needed.
- Click Update to complete.
Export team roster
Please note that only Incident Commanders, Supervisors, and Administrators can perform this task.- If you have already register or sign in, click on the Teams in the navigation.
- In the Teams data table, select the team you wish to assign a IC to by click the team name hyperlink.
- On that team page, click Export team roster.
Application Approval
Approved an application
Please note that only Supervisors, and Administrators can perform this task.- If you have already register or sign in, click on the Applicants in the navigation.
- Enter search term input then click Search button (if needed)
- Filter applications based on options listed on side navigation.
- Click on applicant’s application name to view.
- Click on Approve application
Administrative Tasks
Create a position
Only Administrators can create positions.- In the navigation, click on Positions.
- On the Position page, click on Create a new position.
- In the modal prompt, enter appropriate data about the position.
- Click Submit.
Add a user or edit user details
Please note that only Administrators can perform this task.- If you have already register or sign in, click on the Users in the navigation.
- Enter search term input then click Search button (if needed)
- Filter by users based on options listed on side navigation.
- Click on Add users.
- In the Add User page, enter appropriate data about user.
- Click on Create user button to complete.